Private Policy

Byadmin

Chengdu Wanyijie Technology Co., Ltd. (“we”, “us”, “our”) is dedicated to protecting the privacy and personal information of overseas tourists using our tourism route recommendation platform. This Policy outlines how we collect, use, store, transfer, and protect your information, complying with international privacy standards (e.g., GDPR) and local regulations. By accessing or using our services, you acknowledge and agree to the practices described below.

1. Information We Collect

1.1 Personal Information

  • Basic Preference Data: Full name, email address, and phone number (collected when you register an account or request personalized route recommendations to communicate with you and deliver service updates).
  • Travel Preference Data: Travel destination preferences (e.g., preferred countries, cities, or scenic area types), travel time range, group size (e.g., solo travel, family travel, group travel), budget range, and special needs (e.g., wheelchair-accessible routes, cultural heritage-focused trips) — collected via voluntary surveys, account preference settings, or your inquiries to tailor route recommendations.

1.2 Non-Personal Information

  • Technical Data: IP address, device type, browser version, and operating system (collected automatically when you access our platform to ensure stable operation and optimize compatibility with different devices).
  • Usage Data: Pages visited on our platform (e.g., route category pages browsed), duration of stay on each page, and historical records of route recommendations you have viewed or saved — collected via cookies and analytics tools to understand user preferences, improve the accuracy of route recommendations, and optimize platform performance.

2. How We Use Your Information

  • Provide personalized tourism route recommendations: Analyze your travel preferences (e.g., destination, budget, group size) to generate and push routes that match your needs, helping you plan your travel itinerary.
  • Communicate with you: Send route update reminders, travel tips related to your preferred destinations, or responses to your inquiries via email or phone (we will not send unsolicited marketing information).
  • Optimize platform and service quality: Use non-personal information (e.g., usage data, technical data) to identify user behavior patterns, improve the logic of route recommendation algorithms, fix technical issues, and enhance the overall user experience of the platform.
  • Ensure platform security: Detect and prevent fraudulent activities, unauthorized access, or other security risks using technical data (e.g., abnormal IP address access) to protect your account and service usage safety.

3. Cookie Policy

We use essential cookies to enable core platform functions (e.g., saving your travel preference settings, remembering the routes you have viewed) and analytical cookies to analyze user behavior and optimize route recommendation accuracy. You can manage cookie settings via your browser (e.g., disable non-essential cookies), but disabling essential cookies may affect the normal use of functions such as saving preferences and viewing historical recommended routes.

4. Data Sharing & Transfer

4.1 Third-Party Service Providers

We may share limited non-personal information (e.g., aggregated user preference data that does not identify individuals, such as the proportion of users preferring cultural routes) with trusted third-party analytics service providers. These providers are only authorized to use the data to help us improve route recommendation algorithms and platform performance, and are bound by strict confidentiality agreements to prevent unauthorized disclosure or use of the data. We will not share your personal information with any third parties for purposes unrelated to tourism route recommendations.

4.2 Legal Requirements

We may disclose your information if required by applicable laws, regulations, or legal procedures (e.g., responding to legitimate inquiries from government authorities) or to protect our legal rights, interests, and the safety of the platform and other users.

4.3 International Transfer

For overseas tourists, your information may be transferred across borders (e.g., between our domestic servers and overseas analytics service providers). We will ensure all cross-border data transfers comply with relevant privacy laws and regulations (e.g., adopting standard data protection clauses approved by regulatory authorities) to maintain the security and protection of your information during the transfer process.

5. Data Protection & Retention

  • Data Protection Measures: We use industry-standard security technologies and measures, including SSL/TLS encryption protocols, secure servers, and access control systems, to prevent unauthorized access, use, disclosure, modification, or destruction of your information.
  • Data Retention Period: We will retain your personal information only for the period necessary to fulfill the purposes stated in this Policy (e.g., retaining your travel preferences until you request deletion or stop using our route recommendation services, and retaining communication records related to your inquiries for 6 months after resolving your issue) or as required by applicable laws and regulations. After the retention period expires, we will securely delete your personal information or anonymize it (anonymized data will no longer be associated with any identifiable individual).

6. Your Rights

You have the following rights regarding your personal information, and you can exercise these rights by contacting us via trips2cn0904@outlook.com:

  • The right to access: Request to view the personal information we hold about you (e.g., your saved travel preferences).
  • The right to correct: Request to correct inaccurate or incomplete personal information (e.g., update your preferred travel budget range).
  • The right to delete: Request to delete your personal information (e.g., delete your account and all associated travel preference data) under circumstances such as you no longer use our services.
  • The right to obtain a copy: Request to receive a copy of your personal information in a commonly used electronic format.
  • The right to object or withdraw consent: Object to our use of your personal information for non-essential purposes (e.g., using your preferences to push personalized route recommendations) and withdraw your consent at any time. After withdrawal, we will stop the corresponding use of your information, but this will not affect the legality of our use of your information based on your prior consent.

7. Minors’ Privacy

Our tourism route recommendation services are not intended for minors under the age of 18. We do not knowingly collect personal information from minors. If we confirm that we have collected personal information from a minor without the consent of their parent or legal guardian, we will promptly delete the relevant information upon receiving a request from the parent or legal guardian.

8. Policy Updates

We may update this Policy periodically to adapt to changes in laws, regulations, or our service functions. When we make material updates to the Policy, we will post the updated version on our platform with a clear “update date” and notify you via a prominent notice on the platform homepage or via the email address you provided (if you have registered an account). The updated Policy will take effect on the date of posting, and your continued use of our services after the update will be deemed your acceptance of the revised Policy.